Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile details when you create an account
• HR Data: Employee information, compensation data, policies, and other HR-related content you upload or create
• Usage Data: Information about how you interact with Hawlie, including features used and time spent
• Communications: Messages, feedback, and support requests you send to us
• Device Information: Browser type, IP address, and device identifiers for security and analytics

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve Hawlie's services and features
• Process and analyze your HR data to generate AI-powered insights and visualizations
• Personalize your experience and provide relevant recommendations
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities to improve our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities

3. AI Processing and Data

Hawlie uses artificial intelligence to analyze your HR data and provide insights. Important details about AI processing:

• Your data is processed by our AI systems to generate visualizations, analyses, and recommendations
• We do not use your specific HR data to train our AI models without explicit consent
• AI-generated content is based on patterns in your data and general HR best practices
• You retain full ownership of your data and any AI-generated outputs

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With vendors who help us operate our services (hosting, analytics, support)
• Legal Requirements: When required by law, subpoena, or legal process
• Safety: To protect the rights, property, or safety of Virtvice, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share information

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements for employees
• Secure cloud infrastructure with industry-leading providers
• Incident response procedures for potential data breaches

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data at any time. After deletion, we may retain certain information as required by law or for legitimate business purposes.

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications at any time

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, though this may affect some features.

9. Children's Privacy

Hawlie is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.